Tool · Video consultation

Video consultations with no install. All clients need is a link.

Your office books an appointment. Both sides get a link, and the session runs in the browser.

Per organisation, not per user No Connecteeva platform needed From €1.25 per consultation, excl. VAT

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The problem

Many video services don’t suit confidential advice.

They require accounts or apps, keep chats with no end date and often run on servers outside the EU. For conversations about health or money, that’s the wrong foundation.

The solution

Clients click a link. The browser does the rest.

Beforehand, they check camera and microphone in a waiting room. During the session, screen, files and photos can be shared.

secConsult waiting room on a phone: appointment, own camera image and sound level
The waiting room on a phone. Captured with sample data; the camera image is an illustration and the interface is in German.

Appointments and invitations

Book, move or cancel appointments. Invitations and reminders go out by email.

Chat and files

Take a photo of a letter with a phone and pass it straight into the session.

Under your name

Under your own domain and with your logo if you like.

Many consultations start with an enquiry on your website. The secContact form service delivers it straight to the responsible office.

In use

What happens in a session. All in the browser.

secConsult
A running video consultation: the client large, the adviser small, the chat on the right with an attached PDF

See, talk, write

Both sides see each other, with the chat alongside. The client passes a letter into the session as a PDF.

Demo participants with drawn camera images, all details made up. The interface is in German.

secConsult
The client sees the adviser’s shared screen with a draft objection letter

Show documents

The adviser shares the screen and goes through a draft together with the client.

Demo participants, the document is made up.

protokoll.html
Record of a video consultation with key facts, participants and chat history

A record to keep

After the session there is a ZIP with chat, files and history: as HTML to read and as JSON for further processing.

The record of the sample session above.

secConsult
secConsult settings: a key for the membership system and a note on how to address the interface

Straight from your membership system

Your membership system books appointments through an interface and checks their status. secConsult sends the invitations.

Access runs on its own key, which can be revoked at any time.

Privacy & security

Built for confidential conversations.

No recording
Sessions are not recorded.
Deletion on your terms
You decide how long chat and files are kept.
Hosted in Germany
Our own servers, encrypted storage, no tracking.

Getting started

How we get you started. You tell us what you need. We do the rest.

  1. Conversation

    You tell us how your advice service works today.

  2. Set-up

    We set up secConsult and create the accounts.

  3. Operation

    Updates and monitoring are on us. You give advice.

Frequently asked questions

What associations ask us.

Do clients need an account or an app?

No. An up-to-date browser is enough, on a computer, tablet or phone.

Are sessions recorded?

No. There is no recording function.

What does secConsult cost?

From €1.25 per consultation, excluding VAT. The exact price depends on the scope.

Introducing video consultations? Let’s talk.

We’ll show you secConsult in a trial session.

From €1.25 per consultation, excl. VAT. You book the tool for your organisation or one of its branches, not per user, even without the Connecteeva platform. We usually get back to you within one working day.

Prefer to reach us directly? Send an email · call 030 994048000

Address czichos.net GmbH
Königsweg 220
14129 Berlin