Switching over
Switching over in five steps. Planned without downtime.
The most common worry first: we plan the switch so that no data is lost and your organisation stays reachable. Your current setup keeps running until the new one is ready.
Nothing is switched off before the new setup is ready.
The old setup keeps running until you confirm the move. Until then, nothing changes for your people.
Taking stock
Which mailboxes, calendars and file stores are there? Who actually uses what? Often the number of accounts already shrinks at this stage, and after that we give you a date.
Setup in parallel
Your environment is set up with your own domain while the existing one carries on as normal. You get everything ready in peace before anything is switched over.
Migrating the data
Emails, calendars and contacts are carried over via standard protocols, and files from your previous store come along too.
Switching the domain
At the agreed time we switch delivery over; from then on, new mail arrives in the new mailbox. Your existing mail stays intact.
Onboarding the members
One login for everything, through the portal. We help with the rollout; for volunteers without an IT background in particular, this is the most important step.
Coming from Microsoft 365
If you use Microsoft 365 today, it helps to know this up front:
- Mailboxes, calendars and contacts move across via standard protocols.
- Shared mailboxes and role mailboxes exist with us too.
- Sharing files then works through a service such as OX Drive, OpenCloud or Nextcloud.
- Outlook stays usable: email directly, calendar and contacts with the OX Connector.
- Keeping Microsoft 365 works too: secMail can run in front of it as a relay for incoming and outgoing mail, with spam protection and archiving.
Whatever else should come along, such as chats from Teams, we clarify when taking stock.
How long the migration takes depends on the number of mailboxes and the state of the previous store. After taking stock, we give you a firm date.
Let’s plan your switch.
Tell us briefly what you use today and how many mailboxes should move. You get an honest assessment of how a migration would go for you, and what it would cost.
No contract and no payment details. You decide whether it stays an enquiry or you try Connecteeva right away.
Prefer to reach us directly? Send an email · call 030 994048000